Required reading

Read these pages before your first remote session.

• Remote Access
• FTK Quick Start
• FTK Processing Instructions

Chrome Remote Desktop Instructions

• Go to https://remotedesktop.google.com/
• You can download the app for better fullscreen view if you can install apps on the computer.
• Login with your NYPL gmail account when prompted.

Instructions for the first remote session

• Join the Google Meet link in the calendar event.
• Digital Preservation staff will open Chrome Remote Desktop from a FRED.
• Digital Preservation staff will click the remote support tab and generate a support code.
• Digital Preservation staff will send the support code to the archivist by email or chat.
• The archivist will open Chrome Remote Desktop.
• The archivist will click the remote support tab and enter the support code.
• The archivist will follow Remote Access instructions to set up the Chrome remote session.
• The archivist will share the FRED remote screen through Google Meet when the remote session is connected.
• Digital Preservation staff will walk the archivist through using Forensic Toolkit (FTK).
• The archivist can sign up for additional sessions to remote process using the Digital Archives Lab calendar.